Terms & conditions
1. Service provider
Marcus Enterprise SComm
Rue Bossy 13, 4540 Amay, Belgium
Company number: 1042.729.016
VAT number: BE 1042.729.016
Email: info@marcus-enterprise.com
2. Purpose
These terms apply to digital services provided by Marcus Enterprise, including websites, e-commerce, web applications, platforms, automation and AI solutions.
3. Information and estimates on the website
Prices, features, deadlines and configurations displayed on the website may be estimates or starting prices. They become contractual only after the project scope and conditions are confirmed.
4. Formation of the agreement
A request submitted through the website, configurator or contact form does not by itself constitute a final order.
5. Pricing
The final price is the price stated in the quotation, order confirmation or applicable agreement.
6. Payment
Payment terms, deposits, deadlines and invoicing terms are specified in the relevant quotation, invoice or confirmation.
7. Client obligations
The client must provide the information, content, access and approvals required for the project in a timely manner. The client guarantees that it has the necessary rights to the materials provided.
8. Changes
Requests outside the agreed project scope may affect price and delivery time.
9. Deadlines
Deadlines depend on project complexity, third-party services and the timely provision and approval of materials by the client.
10. Delivery and approval
Where applicable, the client is invited to review the work before final publication or delivery.
11. Third-party services
Projects may use hosting, domains, payment services, APIs, AI services, email services or other external platforms. Their own terms and charges may apply.
12. Intellectual property
Rights relating to work specifically created for the client are defined in the quotation or project agreement. Pre-existing tools, components and know-how remain the property of their respective rights holders.
13. Liability
Each party remains responsible for its own obligations. Marcus Enterprise is not liable for disruptions reasonably outside its control.
14. Consumer clients
Where the client acts as a consumer, mandatory consumer protection rules remain applicable.
15. Complaints
16. Applicable law
Contractual relationships are governed by Belgian law, without prejudice to mandatory legal provisions that may apply.
17. Updates
These terms may be updated when Marcus Enterprise's services, legal obligations or operations change.